NETeller US Customer Woes Come to Light - 08-16-07
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August 16 - Since NETeller announced a few weeks ago that it was finally free to
release millions of dollars in long-frozen funds to its US-based customers, many
have found the process to be anything but simple and smooth.
It has come to light that many of the leading online payment processor's American clients who requested
their refunds via check could face problems when trying to get US banks to cash
or deposit their long-awaited funds.
There are many stories circulating about people who have been told by their bank
managers that will not accept checks for NETeller. One bank manager reportedly
informed a customer that he had already turned down over $50 000 in NETeller
checks.
The bank manager told the customer simply that the US Federal Reserve would not
process NETeller checks.
Because the NETeller checks are drawn against a CARDLOAD Inc. account with an
address in Canada, there is speculation that the checks are being rejected
because of the Canadian address in addition to their obvious connection with
online gambling.
Said NETeller spokesperson, Andrew Gilchrist, 'We typically post a large number
of checks to our customers in various countries which occasionally results in
presentment issues. We have thus regarded reports of rejected checks as not
unusual given the large volume of checks we have been sending out as part of our
US refund distribution plan.'
Gilchrist was also quick to point out that of the $94 million NETeller owed to
US customers, $60.5 million has already been successfully cleared.
